{"id":1052,"date":"2025-02-04T10:53:51","date_gmt":"2025-02-04T09:53:51","guid":{"rendered":"https:\/\/www.baobab-lacanau.fr\/?page_id=1052"},"modified":"2025-05-21T21:50:44","modified_gmt":"2025-05-21T19:50:44","slug":"politique-de-retours-et-remboursements","status":"publish","type":"page","link":"https:\/\/www.baobab-lacanau.fr\/?page_id=1052","title":{"rendered":"Politique de retours et remboursements"},"content":{"rendered":"\t\t
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Politique de retours et remboursements<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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D\u00e9finitions et r\u00e9f\u00e9rences juridiques<\/h3>\n
\n
Ce site Web (ou cette application)<\/dt>\n
Propri\u00e9t\u00e9 qui permet la fourniture du Service.<\/dd>\n
Propri\u00e9taire (ou Nous ou Nous)<\/dt>\n
Baobab – La ou les personnes physiques ou morales qui fournissent ce Site Web et\/ou le Service aux Utilisateurs.<\/dd>\n
Produit (ou Service)<\/dt>\n
Le produit (ou service) fait r\u00e9f\u00e9rence aux \u00e9l\u00e9ments fournis par ce site Web tels que d\u00e9crits sur ce site Web.<\/dd>\n
Utilisateur (ou Vous)<\/dt>\n
La personne physique ou morale qui utilise ce site Web.<\/dd>\n<\/dl>\n
\n

Merci d\u2019avoir achet\u00e9 nos produits at https:\/\/www.baobab-lacanau.fr exploit\u00e9 par Baobab.<\/p>\n

Si vous n\u2019\u00eates pas enti\u00e8rement satisfait de votre achat, nous sommes l\u00e0 pour vous aider.<\/p>\n

Nous offrons une garantie de remboursement compl\u00e8te pour tous les achats effectu\u00e9s sur notre site Web. Si vous n\u2019\u00eates pas satisfait du produit que vous avez achet\u00e9 chez nous, vous pouvez r\u00e9cup\u00e9rer votre argent sans poser de questions.<\/p>\n

Vous pouvez le retourner avec votre re\u00e7u de vente original, votre re\u00e7u cadeau ou votre bordereau d\u2019emballage original. Nous serons heureux d\u2019\u00e9changer l\u2019article ou de vous rembourser le prix d\u2019achat complet. Pour certains articles, nous offrons des remboursements partiels. Veuillez v\u00e9rifier la politique de remboursement des articles individuels lors de la commande.<\/p>\n

Pour \u00eatre admissible \u00e0 un retour, votre article doit \u00eatre inutilis\u00e9 et dans le m\u00eame \u00e9tat que vous l\u2019avez re\u00e7u. Votre article doit \u00eatre dans l\u2019emballage d\u2019origine et doit avoir le re\u00e7u ou la preuve d\u2019achat.<\/p>\n

Un article non marqu\u00e9 comme non retournable sur la page de d\u00e9tail du produit est admissible au retour dans la fen\u00eatre de retour applicable s\u2019il remplit une ou plusieurs des conditions suivantes :<\/p>\n

    \n
  • \u00c9tait dans un \u00e9tat physiquement endommag\u00e9 au moment de la livraison<\/li>\n
  • Il manque une ou plusieurs parties d\u2019accessoires<\/li>\n
  • Ne correspond pas \u00e0 ce qui a \u00e9t\u00e9 command\u00e9<\/li>\n<\/ul>\n

    Afin d\u2019\u00eatre admissible \u00e0 un remboursement<\/p>\n

      \n
    • vous devez retourner le produit dans 7 jours calendaires de votre achat<\/li>\n
    • le produit doit \u00eatre non ouvert et dans son \u00e9tat d\u2019origine.<\/li>\n
    • le produit doit \u00eatre inutilis\u00e9 et non endommag\u00e9 de quelque mani\u00e8re que ce soit.<\/li>\n
    • le produit doit avoir le re\u00e7u ou la preuve d\u2019achat<\/li>\n<\/ul>\n

      Si le produit est endommag\u00e9 de quelque mani\u00e8re que ce soit, ou si vous avez initi\u00e9 le retour apr\u00e8s 7 les jours civils se sont \u00e9coul\u00e9s, vous ne serez pas admissible \u00e0 un remboursement.<\/p>\n

      Si vous souhaitez demander un remboursement, n\u2019h\u00e9sitez pas \u00e0 nous contacter par<\/p>\n

        \n
      • Courriel : baobablacanau@gmail.com<\/li>\n<\/ul>\n

        Vente:<\/h3>\n

        Vous pouvez obtenir un remboursement pour les articles en vente, \u00e0 condition qu\u2019ils soient en bon \u00e9tat avec des \u00e9tiquettes intactes.<\/p>\n

        Remboursements en retard ou manquants :<\/h3>\n

        Si vous n\u2019avez pas re\u00e7u de remboursement, v\u00e9rifiez d\u2019abord votre compte bancaire \u00e0 nouveau ou contactez la banque.
        Si vous avez fait tout cela et que vous n\u2019avez toujours pas re\u00e7u votre remboursement, veuillez nous contacter.<\/p>\n

        Contactez notre service client\u00e8le pour obtenir une \u00e9tiquette de livraison gratuite.<\/p>\n

          \n
        • Courriel : baobablacanau@gmail.com<\/li>\n<\/ul>\n

          Livraison :<\/h3>\n

          Vous serez responsable du paiement de vos propres frais d\u2019exp\u00e9dition pour le retour de votre article. Les frais d\u2019exp\u00e9dition ne sont pas remboursables.<\/p>\n

          Selon o\u00f9 vous vivez, le temps que peut prendre la livraison pour votre produit \u00e0 \u00e9changer, peuvent varier.<\/p>\n

          Remboursement :<\/h3>\n

          Apr\u00e8s avoir re\u00e7u le produit, notre \u00e9quipe de professionnels l\u2019inspectera et traitera votre remboursement. L\u2019argent sera rembours\u00e9 sur le mode de paiement d\u2019origine que vous avez utilis\u00e9 lors de l\u2019achat. Notez que cela peut prendre 14 jours ouvrables pour qu\u2019un remboursement apparaisse sur votre compte ou votre relev\u00e9 de carte de cr\u00e9dit.<\/p>\n

          Si vous avez d\u2019autres questions, n\u2019h\u00e9sitez pas \u00e0 nous contacter en utilisant les coordonn\u00e9es ci-dessous.<\/p>\n

          Baobab
          18 all\u00e9es Ortal
          33680 Lacanau Oc\u00e9an
          France
          T\u00e9l\u00e9phone: 0768647486
          Courriel : baobablacanau@gmail.com<\/p>\n

          \n

          Derni\u00e8re mise \u00e0 jour : February 4, 2025<\/p>\n\n

          \u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

          Politique de retours et remboursements D\u00e9finitions et r\u00e9f\u00e9rences juridiques Ce site Web (ou cette application) Propri\u00e9t\u00e9 qui permet la fourniture […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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